My listing ****** was made inactive for failure to respond to one request. the reques...

GetHuman-tbvancem's customer service issue with VRBO from January 2019

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The issue in GetHuman-tbvancem's own words
My listing ****** was made inactive for failure to respond to one request. the request was not responded to do to problems with the email provider and new phone not linking properly which caused me not to get the request ,not my neglect. You made my account inactive without notifiying me about it!!! I realized that I wasn't getting any requests and that's when I searched my property and realized it didn't show up. this is a ridiculous policy you have which I have found several online forums where you say you don't do this but obviously you do. I have been a loyal VRBO owner with a listing for many years but you taking me offline for close to * months and not even notifying me is appalling.
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Customer service issue
Reported by GetHuman-tbvancem
Jan 4th, 2019 - 3 mons ago
I have an issue with VRBO too
Fixed
Seen by 1 customer so far
Similar issue to 1372 others
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Items needed
Name on the booking
Booking reference
Billing address
Email address on the account
Timeline
GetHuman-tbvancem started working on this issue
Jan 4th 12:48pm
GetHuman-tbvancem indicated the issue is not fixed yet.
Jan 4th 12:49pm