VRBO says they will not charge a fee if the homeowners don't accept your reservation. W...

GetHuman-renasmi's customer service issue with VRBO from October 2018

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The issue in GetHuman-renasmi's own words
VRBO says they will not charge a fee if the homeowners don't accept your reservation. Well VRBO did charge me **$ on *******. The homeowner did not accept my reservation. I spoke with Melody from VRBO and she said **-** business days. Its been ** days and I haven't received my refund. The reference number given *******-Rena Wyatt. Please advise me on what can be done. Thank you*Rena Wyatt
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VRBO

Customer service issue
Reported by GetHuman-renasmi
Oct 12th, 2018 - 8d ago
I have an issue with VRBO too
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Seen by 1 customer so far
Similar issue to 956 others
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Timeline
GetHuman-renasmi started working on this issue
Oct 12th 9:22pm