I had someone book ** hours ago but it wasn’t the right “evidently there was a glitch a...

GetHuman749315's customer service issue with VRBO from June 2018

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Name on the booking, Booking reference, Billing address, and Email address on the account
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The issue and preferred resolution, in GetHuman749315's own words:
I had someone book ** hours ago but it wasn’t the right “evidently there was a glitch and it should’ve been $*** a day*They have paid $*** a day but that’s not the quote on the price I did go in and have it changed but I need to know how to cancel their reservation and return their money. Honestly I need someone to call me
I trust that VRBO will make this right and come up with a resolution that is fair.
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VRBO

Customer service issue
Reported by GetHuman749315
Jun 4th, 2018 - 17d ago
I have an issue with VRBO too
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Seen by 1 customer so far
Similar issue to 63 others
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Timeline
GetHuman749315 started working on this issue
Jun 4th 7:08pm