I spent $** dollars on R* credits and it did not give them to me then I spent an additi...

GetHuman1676793's customer service issue with Ubisoft from December 2018

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The issue in GetHuman1676793's own words
I spent $** dollars on R* credits and it did not give them to me then I spent an additional $* dollars to see if it was a hiccup in my account( my end) but I proceeded to buy a $*.** item on another game to see if that was the case but the transaction went through and I was given my item so it the game I would like either an explanation why it’s not working or the R* credits I bought or my money back please and thank you and I am not mad I would just like to know please and thank you.
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Ubisoft

Customer service issue
Reported by GetHuman1676793
Dec 3rd, 2018 - 6 mons ago
I have an issue with Ubisoft too
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Timeline
GetHuman1676793 started working on this issue
Dec 3rd, 2018 3:46am