Whenever I load into rainbow six siege it will load, freeze, then kick me out of the ga...

GetHuman-ifergus's customer service issue with Ubisoft from September 2018

Help with my Ubisoft issue
The issue in GetHuman-ifergus's own words
Whenever I load into rainbow six siege it will load, freeze, then kick me out of the game. This has been going on for * weeks now but the closest I’ve gotten to playing is when I would load into the game it froze at “processing data”. I’ve talked to Xbox support * times already and they couldn’t fix the issue. This is my favorite game and in order to try and fix the problem I had to delete all of my progress for this game and it didn’t fix the problem. Please help.
GetHuman-ifergus did not yet indicate what Ubisoft should do to make this right.
I have an issue with Ubisoft too
How GetHuman-ifergus fixed the problem
We are waiting for GetHuman-ifergus to fix the problem and share the solution with the rest of us customers.
Please help with my Ubisoft issue
Do you have a customer issue as well?
We can help you get Ubisoft's attention and get better help faster. Tap below to get started.
Having Ubisoft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Ubisoft email you?
This email address isn't valid

Ubisoft

Customer service issue
Reported by GetHuman-ifergus
Sep 23rd, 2018 - 2 mons ago
I have an issue with Ubisoft too
Fixed
Seen by 5 customers so far
Similar issue to 1070 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder
Timeline
GetHuman-ifergus started working on this issue
Sep 23rd 7:28pm
GetHuman-ifergus indicated the issue is not fixed yet.
Sep 25th 3:33am
GetHuman-ifergus indicated the issue is not fixed yet.
Sep 26th 2:17am