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X Customer FAQ

Top Answers & How-to Guides

What is X's Phone Number?

The question we are asked most often is about how to talk to X customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Get My Twitter Account Verified?

Twitter has made it easy to verify your account, and there is no cost associated with it. To apply for verification, you need to submit...

How Do I Update My Email on My Twitter Account?

With the information below, you should update your Twitter email address successfully with little to no problem. You need to be aware...
Ask any question you have about X customer service, get an answer now.

Recent X Customer Questions

X created another account for me from my Facebook account instead of letting me get on my already existing account. I need to get the new account deactivated and get back on my existing account.

To deactivate the new account and regain access to your existing account, please follow the steps provided in the account recovery section on this page. It typically involves verifying your identity and following instructions to merge or deactivate accounts. Be sure to check for any specific guidelines related to linking or restoring accounts through Facebook.
Asked Feb 10, 2025 6:54 PM

What is the email address of x customer service?

There is a link to the most up-to-date contact information right here on this page that you're viewing.
Asked Jan 27, 2025 12:41 PM

My X account has been blocked for about 2months. I want to contact with X to unblock my account

There is a link to the most up-to-date contact information right here on this page that you are viewing. You can use that link to reach out to X regarding your blocked account.
Asked Jan 20, 2025 12:51 PM

Two-factor authentication is stopping me from logging into X.

If two-factor authentication (2FA) is preventing you from logging into X, you may need to check for the verification code sent to your registered device or email. Ensure that you're entering the code correctly and that your device has a stable internet connection. If you have lost access to your authentication method, look for recovery options such as backup codes or alternative methods provided during the setup. Follow the prompts carefully to regain access to your account.
Asked Jan 17, 2025 4:48 PM

How do I contact customer services for help when the email account used to set up my X account is closed?

You can find the most up-to-date contact information for customer services right here on this page that you are viewing. This will assist you in getting the help you need.
Asked Jan 7, 2025 4:10 AM

Help me with my X customer service issue

Verification

How Do I Get My Twitter Account Verified?

Twitter has made it easy to verify your account, and there is no cost associated with it. To apply for verification, you need to submit...

Notifications

How Do I Turn Off Email Notifications from Twitter?

There are a few ways to turn off email notifications from Twitter. The easiest way is by changing your settings via the Twitter mobile...

Account Update

How Do I Update My Email on My Twitter Account?

With the information below, you should update your Twitter email address successfully with little to no problem. You need to be aware...

Unlinking Accounts

How Do I Unlink Twitter from Facebook?

If you have linked your Twitter account with your Facebook account then your tweets are automatically posted to your Facebook timeline....

Language Change

How Do I Change the Language on Twitter?

Twitter is a site that has grown from its American roots to become a worldwide phenomenon. The need for regional support has allowed...

Reporting Fake Accounts

How Do I Report a Fake Twitter Account?

Whether it's an account impersonating you, or just a fake account that doesn't belong in the community, here's how you can report all...

Tweet Issues

Why Aren't My Tweets Showing on Other People's Timeline?

Twitter remains a popular way for users to keep in touch. Content that's short and sweet provided in real time may have contributed...

How Do I Fix My Tweet Amounts If They Are Wrong on Twitter?

The problem of incorrect tweets is common and it does not have a specific cause. However, it is possible to fix. If you suspect that...

Search Removal

How Do I Remove My Twitter Account from Google Search?

This Gethuman guide explains how Google search results only update every so often, but you can request that they remove your Twitter...

Messages Restore

How Do I Restore My Direct Messages on Twitter?

Retrieving messages on Twitter can be a walk in the park if you follow the above guide. However, our team also provides customer care...

Follow Issues

Why Can't People Follow Me on Twitter?

Twitter provides several ways for people to obtain followers, which means sometimes people cannot follow you. If an account is Protected,...

Tweet Recovery

How Do I Recover All of My Deleted Tweets on Twitter?

Twitter makes it easy and intuitive for users to download and access their Twitter data, including deleted tweets. However, should...

Username Change

What Do I Do If Twitter Will Not Allow Me to Change My Username?

Changing both your Twitter username, or handle, and changing your display name are both simple, painless processes. In the event that...

Account Deletion

How Do I Delete My Twitter Account?

To delete your Twitter account, you must first deactivate it. After deactivation, Twitter provides a 30-day window for you to change...

Account Security

How Do I Fix a Hacked Twitter Account?

Twitter is a free social platform where users can post links, photos, videos, and texts. Sometimes, Twitter accounts get hacked, and...

How Do I Recover My Twitter Account?

If you lose access to your Twitter account, there are steps you can take to recover it. First, visit the Twitter login page and click...

How Do I Appeal a Suspension from Twitter?

Twitter has policies and terms of service that users must adhere to, or their accounts may be suspended. However, if you believe your...

What Do I Do If My Twitter Account Is Locked?

When users fail too many times to sign in to Twitter or X, they are temporarily locked out of their accounts. This lock-out typically...
We look to the X issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
X issues reported to GetHuman
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