I got locked out of my Twitter on false claims, even though my mom runs my account.

GetHuman-eelizabe's customer service issue with Twitter from July 2018

42 views | 3682 similar | 1 following
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The issue in GetHuman-eelizabe's own words
I was trying to put my birth year in, and it locked my account. ... My account was locked for being under the age of ** when I created my account. My mother runs and monitors my account. She created it and checks everything that happens on it. I have her drivers license and would be happy to send you the picture of it. I am currently ** as well. I would like the account unlocked.
I haven't gotten a response in ** hours, and it didn't ask me if I was sure if that was my actual birth date.
Fixing their terms of service and giving everyone's account back who has been affected by this horrible system.
I have been on Twitter for * years. It's one of the best social platforms, or so I thought. I have always followed the terms of service.
I already called and emailed Twitter multiple times, and I have not been contacted by them once.
How GetHuman-eelizabe fixed the problem

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Twitter

Twitter
Customer service issue
Reported by GetHuman-eelizabe
Jul 1st, 2018 - 5 years ago
Fixed
Seen by 42 customers so far
Similar issue to 3682 others
1 customer following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder

Timeline

GetHuman-eelizabe started working on this issue
Jul 1st, 2018 11:46pm
GetHuman-eelizabe indicated the issue is not fixed yet.
Jul 2nd, 2018 12:53am
GetHuman-eelizabe indicated the issue is not fixed yet.
Jul 2nd, 2018 12:54am
GetHuman-eelizabe indicated the issue is not fixed yet.
Jul 2nd, 2018 12:54am
GetHuman-eelizabe indicated the issue is not fixed yet.
Jul 2nd, 2018 12:56am
GetHuman-eelizabe indicated the issue is not fixed yet.
Jul 2nd, 2018 12:57am
GetHuman-eelizabe indicated the issue is not fixed yet.
Jul 2nd, 2018 12:59am
GetHuman-eelizabe indicated the issue is not fixed yet.
Jul 2nd, 2018 1:00am
GetHuman-eelizabe indicated the issue is not fixed yet.
Jul 2nd, 2018 1:00am
GetHuman-eelizabe indicated the issue is not fixed yet.
Jul 2nd, 2018 1:05am
GetHuman-eelizabe indicated the issue is not fixed yet.
Jul 2nd, 2018 1:08am
GetHuman-eelizabe indicated the issue is not fixed yet.
Jul 2nd, 2018 1:15am
GetHuman-eelizabe indicated the issue is not fixed yet.
Jul 2nd, 2018 1:18am
GetHuman-eelizabe confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 5:00am