I renewed my service on September **th for $**. ** my service was suspended on Septembe...

GetHuman-throwert's customer service issue with TextNow from September 2018

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The issue in GetHuman-throwert's own words
I renewed my service on September **th for $**. ** my service was suspended on September **th in between the **th and the **th I added $* to my account. On the **st I renewed my account for $**. ** as I got to looking I realize that I basically spent almost $** on this account for the month I was just inquiring is there anyway I can upgrade since I've already paid you the $**.** for the month to a higher plan so that I can avoid it being disconnected or suspended again.
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TextNow

Customer service issue
Reported by GetHuman-throwert
Sep 22nd, 2018 - 4 mons ago
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Timeline
GetHuman-throwert started working on this issue
Sep 22nd, 2018 3:43pm