The question we are asked most often is about how to talk to TextNow customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
I need my account number and pin to port my number out I do not get enough data
To find your account number and PIN for porting your number out, you can view this information in the TextNow app under your account settings. It's important to ensure you have access to your account details before initiating the porting process.
Asked Oct 5, 2026 6:07 PM
How do I cancel account and how do I possibly get a refund from this textnow company who has been charging me me for months and the service has not been used ?
To cancel your TextNow account, go to the app settings and select the option to cancel your subscription. Regarding refunds, TextNow's policy typically states that charges are non-refundable, but you may review their refund policy directly for any specific details. Check your account settings for more information about your charges and any potential refund eligibility. For the most up-to-date contact information regarding billing issues, there is a link provided right here on this page.
Asked Oct 1, 2026 4:31 PM
How Do I Talk to a Real Person at TextNow?
TextNow is a company that offers free mobile phone service in the United States and Canada. Reaching a real person at the company has been an issue since they disconnected their phone service. However, you can reach them by live chat, email and by visiting one of their offices in person in either country.
Asked Sep 8, 2026 1:37 AM
How do I recover my account with TextNow?
If you can't log in to your TextNow account, it may be due to incorrect credentials, using an old app version, or a VPN. Recovering your account involves
Asked Aug 18, 2026 4:17 PM
I need to speak with someone concerning harassment from a text now number
There is a link to the most up-to-date contact information right here on this page that you are viewing.
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