We apologize for the inconvenience you're experiencing. There might have been a processing error. Best course of action is to reach out to TextNow's customer service. Here on this page, there's a link to the most up-to-date contact information for TextNow. They'll be able to check your account details and rectify any billing issues. Double charges will typically be refunded if they're confirmed to be in error. As for receiving codes, make sure your account details are correct especially your contact information. Sometimes, issues with receiving codes can stem from network problems, so you may need to try again at a later time.
Asked Jun 16, 2024 8:28 PM