The question we are asked most often is about how to talk to TextNow customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
how do I talk to a live person i think my account was disabled
There is a link to the most up-to-date contact information right here on this page that you're viewing. Please use that to get in touch with TextNow for assistance with your account.
Asked Jul 13, 2026 11:20 PM
I lost my phone,no loner have it want to cancel or delete the text now app
If you want to cancel your TextNow account or delete the app, you can do so through the TextNow app itself or by logging into your account on a web browser. If you can't access your account, the most up-to-date contact information is available through the link on this page for further assistance.
Asked Mar 8, 2026 3:17 AM
How do I receive a copy of my activity log
To receive a copy of your activity log on TextNow, you will typically need to access your account settings within the app or website. Look for options related to privacy or data management, where you may find an option to download your activity log. If you can’t find it, refer to the help section in the app for detailed instructions.
Asked Nov 16, 2025 3:49 PM
Someone else activated my sim card but I got it back in can't use it and I paid for this sim card what should I do
If your SIM card has been activated by someone else, but you have regained possession, the best course of action would be to follow the steps provided on the TextNow website regarding SIM activation issues. Generally, you may need to ensure that the SIM is deactivated from any previous accounts and then reactivated in your name.
Asked Oct 30, 2025 8:09 PM
How do I recover my account after it was hacked and deleted.
If your TextNow account has been hacked and deleted, we recommend following any password recovery procedures provided by TextNow. Typically, this involves using your email associated with the account to reset your password. If you are unable to recover your account, there is a link to the most up-to-date contact information right here on this page, where you can seek further assistance.
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