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HobbyTron Customer FAQ

Top Answers & How-to Guides

What is HobbyTron's Phone Number?

The question we are asked most often is about how to talk to HobbyTron customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent HobbyTron Customer Questions

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Returns and Exchanges

How Do I Return an Item to HobbyTron?

HobbyTron has a very lenient return policy that is easy to follow. You need to contact customer service and get an RMA number....
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What should I do if I receive a damaged or defective item?

Customers receiving damaged or defective items from HobbyTron should inspect the package and item, document any damage with...
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What is HobbyTron's return policy?

HobbyTron allows returns typically within thirty days of purchase, requiring items to be in original, unused condition with all...
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Can I exchange an item instead of returning it?

HobbyTron's return policy generally allows for refunds, but item exchanges can depend on the item and circumstances. Policies...
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What is HobbyTron's cancellation policy?

HobbyTron generally allows order cancellations only within a limited period after submission, especially if the order is...
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Shipping Information

How do I change my shipping address?

To modify your shipping address with HobbyTron, log into your account, go to account settings, and update your address. Be...
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Do you offer international shipping?

HobbyTron does provide international shipping for customers outside the U.S., but details like locations, rates, and delivery...
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How long does it take to process an order?

Order processing times at HobbyTron usually range from one to three business days, influenced by factors like product type and...
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Can I track my order?

HobbyTron offers a tracking feature that provides customers with a tracking number via email once an order ships. This number...
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Are there any shipping restrictions or limitations?

HobbyTron has specific shipping restrictions influenced by local laws and product classifications. Shipping can also depend on...
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Payment and Services

What payment methods does HobbyTron accept?

HobbyTron provides several payment options, including major credit cards like Visa and PayPal for secure transactions....
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Do you offer gift wrapping services?

HobbyTron does not explicitly state that they offer gift wrapping services, but their website features a variety of products...
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Can I modify or cancel my order after it has been placed?

Once an order with HobbyTron is placed, it is usually processed swiftly, making modifications or cancellations challenging....
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We look to the HobbyTron issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
HobbyTron issues reported to GetHuman

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