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HobbyTron Customer FAQ

Top Answers & How-to Guides

How do I Contact HobbyTron Customer Service?

The question we are asked most often is about how to talk to HobbyTron customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I modify or cancel my order after it has been placed?

Yes, it is possible to modify or cancel your order after it has been placed on HobbyTron. However, please note that once an order has...
Ask any question you have about HobbyTron customer service, get an answer now.

Returns and Exchanges

How Do I Return an Item to HobbyTron?

HobbyTron has a very lenient return policy that is easy to follow. You need to contact customer service and get an RMA number. You...

What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item from HobbyTron, please contact our customer service team to report the issue. Our representatives...

What is HobbyTron's return policy?

HobbyTron offers a straightforward and customer-centric return policy. We understand that your satisfaction is important, which is...

Can I exchange an item instead of returning it?

Yes, absolutely! At HobbyTron, we understand that sometimes a product may not meet your expectations or you may prefer a different...

Shipping and Tracking

How do I change my shipping address?

To change your shipping address, please log into your account on our website and navigate to the "My Account" section. Once there,...

Do you offer international shipping?

Yes, at HobbyTron, we offer international shipping services. We understand that our customers come from all around the world and we...

How long does it take to process an order?

At HobbyTron, we strive to process and ship orders as quickly as possible. Our dedicated team works diligently to ensure your order...

Can I track my order?

Yes, you can easily track your order on HobbyTron. Once your order is shipped, you will receive a confirmation email containing a tracking...

Order Policies

What is HobbyTron's cancellation policy?

HobbyTron's cancellation policy allows customers to cancel their orders before they have been shipped. To initiate a cancellation,...

Can I modify or cancel my order after it has been placed?

Yes, it is possible to modify or cancel your order after it has been placed on HobbyTron. However, please note that once an order has...

Payment Methods

What payment methods does HobbyTron accept?

HobbyTron accepts various payment methods to provide convenience to our customers. We offer several secure and reliable options for...

Gift Services

Do you offer gift wrapping services?

Yes, HobbyTron offers gift wrapping services for your convenience. We understand that giving a gift is a joyous occasion, and we want...

Shipping Restrictions

Are there any shipping restrictions or limitations?

Yes, HobbyTron has certain shipping restrictions and limitations. We comply with all federal regulations and are unable to ship certain...

Help me with my HobbyTron customer service issue

Ask any question you have about HobbyTron customer service. We will do our best to get you answers right away.
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