My email on my TextNow account was hacked and now I can't get into my email to verify m...

GetHuman-dawsonpa's customer service issue with TextNow from June 2018

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The issue and preferred resolution, in GetHuman-dawsonpa's own words:
My email on my TextNow account was hacked and now I can't get into my email to verify my p***word for my TextNow information I have a new email address and can answer any questions that I need to to prove that it's me and my text now account
I trust that TextNow will make this right and come up with a resolution that is fair.
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TextNow

Customer service issue
Reported by GetHuman-dawsonpa
Jun 24th, 2018 - 2 mons ago
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Seen by 8 customers so far
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used
Timeline
GetHuman-dawsonpa started working on this issue
Jun 24th 11:00am