I emailed him several times to get a tracking number but all the On ******* I made a pu...

GetHuman2613341's tech support issue with Square from March 2019

Help with my Square issue
The issue in GetHuman2613341's own words
I emailed him several times to get a tracking number but all the On ******* I made a purchase for $****.** on a square invoice from a seller, for ** grams of scrap gold. I was not able to contact him and did not hear from him for * days. I emailed him several times to get a tracking number but all the emails came back as undeliverable. I emailed his business email and the same thing happened. He finally emailed me and said his wife just mailed the package. That was almost * weeks ago and NO PACKAGE and NO CONTACT from him. His name is: David Giguere, address is: Sullivan Rd. Brooks, ME. *****, His personal email is: *****@***.com His business email off the invoice is: *****@***.com. I'm tired of chasing and waiting and writing emails that come right back! This email to you is my last attempt before filing a complaint with BBB, and initiating legal action against both him and square. I am disabled and live on a small fixed income and the only way I can pay my bills is to buy and sell scrap to make ends meet. What he has done to me has hurt me and my family terribly. Please call me and help me to get my package, (or a refund) but truthfully, I really need the package because that's my only outside income source. I have all the documentation to back up hi scam including all the correspondence between us leading up to the sale and up until now. My name is, Robert P. Klein, *** Quincy Ave. Fort Pierce, FL. ***** Home phone: ***-****-****, cell: ***-***-****.Please call me TODAY so I know you received this email. Thank you for your prompt attention, Bob
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Square

tech support issue
Reported by GetHuman2613341
Mar 28th, 2019 - 23d ago
I have an issue with Square too
Fixed
Seen by 8 customers so far
Similar issue to 374 others
0 customers following this
Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address
Timeline
GetHuman2613341 started working on this issue
Mar 28th 2:23am
GetHuman2613341 indicated the issue is not fixed yet.
Mar 31st 4:59am
GetHuman2613341 indicated the issue is not fixed yet.
Mar 31st 4:59am
GetHuman2613341 indicated the issue is not fixed yet.
Mar 31st 5:03am
GetHuman2613341 indicated the issue is not fixed yet.
Mar 31st 5:04am
GetHuman2613341 indicated the issue is not fixed yet.
Mar 31st 5:04am