We have a charge on our credit card we want removed. We did not sign up for spodify, w...

GetHuman-ckdurand's Dispute a Charge issue with Spotify from March 2021

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-ckdurand's own words
We have a charge on our credit card we want removed. We did not sign up for spodify, we never set up an account, we have never received a confirmation we were signed up and believe this to be a false charge. If we are signed up we want it cancelled immediately and no further charges should occur on our credit card. This charge will be disputed with our credit card company.**Please check our email at *****@***.com as the address associated with the charge.**Thanks*Christine Durand

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Spotify

Dispute a Charge issue
Reported by GetHuman-ckdurand
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 6085 others
0 customers following this

Timeline

GetHuman-ckdurand started working on this issue
Mar 22nd 12:12am