We have a charge on our credit card we want removed. We did not sign up for spodify, w...
GetHuman-ckdurand's Dispute a Charge issue with Spotify from March 2021
3 views | 6085 similar | 0 following
Help with my Spotify issue
First: share to improve GetHuman-ckdurand's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ckdurand's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ckdurand will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ckdurand can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Spotify has better answers for you: Spotify Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-ckdurand may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-ckdurand's own words
We have a charge on our credit card we want removed. We did not sign up for spodify, we never set up an account, we have never received a confirmation we were signed up and believe this to be a false charge. If we are signed up we want it cancelled immediately and no further charges should occur on our credit card. This charge will be disputed with our credit card company.**Please check our email at *****@***.com as the address associated with the charge.**Thanks*Christine Durand
GetHuman-ckdurand did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-ckdurand fixed the problem
We are waiting for GetHuman-ckdurand to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.