Somehow I had two Spotify accounts. As I was reviewing my charges for tax prep, I real...

GetHuman4613110's Refund a Charge issue with Spotify from April 2020

Help with my Spotify issue
The issue in GetHuman4613110's own words
Somehow I had two Spotify accounts. As I was reviewing my charges for tax prep, I realized I was billed twice each month over the last year! I can found no way to contact Spotify. On their "community forum" I found I am not the only person with this issue!

GetHuman4613110 did not yet indicate what Spotify should do to make this right.

How GetHuman4613110 fixed the problem
Finally! I am grateful for the refunds issued - but still mad at Spotify! I spent hours myself and stalled out trying to find Spotify’s deeply hidden customer service portal. Finally a millennial about ** years younger sorted it out - but it took even her OVER an hour to straighten out this hairball of a problem. I may yet switch over to Apple Music. Perhaps they will be more transparent.
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How Do I Dispute a Charge with Spotify?Can I get my money back from Spotify?How do I cancel my Spotify account?How do I recover my Spotify account?How do I download and listen to music offline on Spotify?
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Refund a Charge issue
Reported by GetHuman4613110
Apr 9th, 2020 - 6 months ago
GetHuman4613110 shared how to fix
Seen by 4 customers so far
Similar issue to 8066 others
0 customers following this
Items needed
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GetHuman4613110 started working on this issue
Apr 9th 7:11pm
GetHuman4613110 confirmed the issue is fixed. Hooray!
Apr 9th 11:26pm