Somehow I had two Spotify accounts. As I was reviewing my charges for tax prep, I real...
GetHuman4613110's Refund a Charge issue with Spotify from April 2020
Help with my Spotify issue
The issue in GetHuman4613110's own words
Somehow I had two Spotify accounts. As I was reviewing my charges for tax prep, I realized I was billed twice each month over the last year! I can found no way to contact Spotify. On their "community forum" I found I am not the only person with this issue!
GetHuman4613110 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman4613110 fixed the problem
Finally! I am grateful for the refunds issued - but still mad at Spotify! I spent hours myself and stalled out trying to find Spotify’s deeply hidden customer service portal. Finally a millennial about ** years younger sorted it out - but it took even her OVER an hour to straighten out this hairball of a problem. I may yet switch over to Apple Music. Perhaps they will be more transparent.
Please help with my Spotify issue
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