I just joined Spotify and wanted to signup for premium and imediatly was chgarged...

GetHuman4173500's Dispute a Charge issue with Spotify from December 2019

Help with my Spotify issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4173500's own words
I just joined Spotify and wanted to signup for premium and imediatly was chgarged **.**, i thought i was supposed to get free time and then be charged. What happened?

GetHuman4173500 did not yet indicate what Spotify should do to make this right.

How GetHuman4173500 fixed the problem
The amount charged is still pending I’m gonna wait to see if it is returned as per the instructions to use it for account verification, thanks for your help
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Spotify

Dispute a Charge issue
Reported by GetHuman4173500
Dec 30th, 2019 - a year ago
Fixed
GetHuman4173500 shared how to fix
Seen by 9 customers so far
Similar issue to 9353 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account

Timeline

GetHuman4173500 started working on this issue
Dec 30th, 2019 4:07pm
GetHuman4173500 indicated the issue is not fixed yet.
Dec 30th, 2019 9:36pm
GetHuman4173500 confirmed the issue is fixed. Hooray!
Dec 30th, 2019 9:42pm
GetHuman4173500 confirmed the issue is fixed. Hooray!
Dec 30th, 2019 9:46pm

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