My account was hacked and someone else is using it. I need this issue fixed asap, pleas...

GetHuman-keylina's Dispute a Charge issue with Spotify from December 2019

Help with my Spotify issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-keylina's own words
My account was hacked and someone else is using it. I need this issue fixed asap, please let me know what can be done. I am paying now for someone I do not know using my account. Why would you not have a number to call for these hacked issues?

GetHuman-keylina did not yet indicate what Spotify should do to make this right.

How GetHuman-keylina fixed the problem

We are waiting for GetHuman-keylina to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Spotify

Dispute a Charge issue
Reported by GetHuman-keylina
Dec 13th, 2019 - 2 years ago
Fixed
Seen by 17 customers so far
Similar issue to 9751 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account

Timeline

GetHuman-keylina started working on this issue
Dec 13th, 2019 4:43pm
GetHuman-keylina confirmed the issue is fixed. Hooray!
Dec 16th, 2019 4:30pm