Over the past month I have noticed that there is someone accessing my account & playing...

GetHuman-tapdusk's Account Access issue with Spotify from May 2019

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The issue in GetHuman-tapdusk's own words
Over the past month I have noticed that there is someone accessing my account & playing music. Sometimes this person is on my account at the same time I want to listen to music & we are going back & forth with “forget this device”. I pay for this account & I want them off. The person is coming up on my account as Alejandro’s phone. They listen to Spanish music & I DO NOT!!! There recent music is on my recently played listing. Always Spanish music. Please look into this matter ASAP & please help me stop them!!!!
GetHuman-tapdusk did not yet indicate what Spotify should do to make this right.
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Account Access issue
Reported by GetHuman-tapdusk
May 20th, 2019 - a mon ago
I have an issue with Spotify too
Seen by 4 customers so far
Similar issue to 35682 others
0 customers following this
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GetHuman-tapdusk started working on this issue
May 20th 12:18pm
GetHuman-tapdusk confirmed the issue is fixed. Hooray!
May 23rd 1:16pm