I lost my phone and wasnt able to get a new one for about a month, over the course of t...

GetHuman2617866's Can't login issue with Spotify from March 2019

Help with my Spotify issue
The issue in GetHuman2617866's own words
I lost my phone and wasnt able to get a new one for about a month, over the course of that month i loged into my account from * other devices, i then received an email which i did not read until i got my new phone yesterday (*******) but before i read the email containing a letter saying my password had been changed by spotify due to suspicious activity i tried to request a password change several times, each time it tells me that the link is expired, now im getting a message stating that my email isnt linked to an account, which i know it is considering i got an email from spotify saying they changed my password. Im only trying to access my account on my new phone, please help

GetHuman2617866 did not yet indicate what Spotify should do to make this right.

How GetHuman2617866 fixed the problem
I was able to talk to the **** online customer support chat and they were able to fix the issue
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Spotify

Can't login issue
Reported by GetHuman2617866
Mar 28th, 2019 - 2 years ago
Fixed
GetHuman2617866 shared how to fix
Seen by 5 customers so far
Similar issue to 29843 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account

Timeline

GetHuman2617866 started working on this issue
Mar 28th, 2019 5:33pm
GetHuman2617866 confirmed the issue is fixed. Hooray!
Mar 29th, 2019 5:44pm

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