there was a deal going on in December for ** cents you get a three month subscription...

GetHuman-babybe's Billing/Refund issue with Spotify from March 2019

2 views
 | 
29631 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman-babybe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-babybe's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-babybe will want to follow the link below to head to their help center. We will check on GetHuman-babybe later to make sure it's all set or try to help escalate.
The issue in GetHuman-babybe's own words
there was a deal going on in December for ** cents you get a three month subscription. Well my * months were up so I cancelled it to add in a giftcard for one free month of premium. Not only did I get an email saying my subscription was cancelled, I also got an email saying my giftcard was redeemed. So why was i charged for another month????? When I checked my bank statement, not only did it show the $** for a month it showed another $** charged!!!!!! There is NO explanation it just says “fee spotify”. FEE FOR WHAT!?!?!?! I did NOT sign up for anything!!! If I don’t get my money back I will sure as **** never use spotify again and make sure everyone knows what a scam this is!!!!! I did not have $** in my bank account, I had $**. So now my bank account is NEGATIVE **!!!!!!
GetHuman-babybe did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-babybe fixed the problem
We are waiting for GetHuman-babybe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-babybe fixes it.
This email address isn't valid

Spotify

Billing/Refund issue
Reported by GetHuman-babybe
Mar 27th, 2019 - a mon ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 29631 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-babybe started working on this issue
Mar 27th 3:18pm