there was a deal going on in December for ** cents you get a three month subscription...

GetHuman-babybe's Billing/Refund issue with Spotify from March 2019

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The issue in GetHuman-babybe's own words
there was a deal going on in December for ** cents you get a three month subscription. Well my * months were up so I cancelled it to add in a giftcard for one free month of premium. Not only did I get an email saying my subscription was cancelled, I also got an email saying my giftcard was redeemed. So why was i charged for another month????? When I checked my bank statement, not only did it show the $** for a month it showed another $** charged!!!!!! There is NO explanation it just says “fee spotify”. FEE FOR WHAT!?!?!?! I did NOT sign up for anything!!! If I don’t get my money back I will sure as **** never use spotify again and make sure everyone knows what a scam this is!!!!! I did not have $** in my bank account, I had $**. So now my bank account is NEGATIVE **!!!!!!
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Billing/Refund issue
Reported by GetHuman-babybe
Mar 27th, 2019 - a mon ago
I have an issue with Spotify too
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GetHuman-babybe started working on this issue
Mar 27th 3:18pm