So I recently signed up for spotify premium and the premium account is still active but...

GetHuman2229326's customer service issue with Spotify from February 2019

1 view
 | 
25729 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman2229326's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman2229326 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2229326 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman2229326's own words
So I recently signed up for spotify premium and the premium account is still active but the account isnt connected with the email that I used inorder for it to work. Its already been a month and some days and I paid **.** to prolong my account but it wont let me log in on the website. Instead im still active on the app and on the app it says im a premium user but my username is nothing but random Words and numbers and its everything besides the Name I used. If you could please help Id appreciate it. I like spotify. I really just want to terminate this account and create a new one so i can keep using this app if I cant log in.
GetHuman2229326 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman2229326 fixed the problem
We are waiting for GetHuman2229326 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Spotify customer problems.
Can I get my money back from Spotify?How do I cancel my Spotify account?How do I recover my Spotify account?How do I download and listen to music offline on Spotify?
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2229326 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman2229326
Feb 17th, 2019 - 8 mons ago
I have an issue with Spotify too
Not resolved
Seen by 1 customer so far
Similar issue to 25729 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2229326 started working on this issue
Feb 17th 10:28pm