So I recently signed up for spotify premium and the premium account is still active but...

GetHuman2229326's customer service issue with Spotify from February 2019

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The issue in GetHuman2229326's own words
So I recently signed up for spotify premium and the premium account is still active but the account isnt connected with the email that I used inorder for it to work. Its already been a month and some days and I paid **.** to prolong my account but it wont let me log in on the website. Instead im still active on the app and on the app it says im a premium user but my username is nothing but random Words and numbers and its everything besides the Name I used. If you could please help Id appreciate it. I like spotify. I really just want to terminate this account and create a new one so i can keep using this app if I cant log in.
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Customer service issue
Reported by GetHuman2229326
Feb 17th, 2019 - 8 mons ago
I have an issue with Spotify too
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GetHuman2229326 started working on this issue
Feb 17th 10:28pm