I am a student at Soka Universtity of America, and when I started my service with Spoti...

GetHuman-jnazar's customer service issue with Spotify from February 2019

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The issue in GetHuman-jnazar's own words
I am a student at Soka Universtity of America, and when I started my service with Spotify (around Jul ****) I was given the student's rate of $*.** -- I am bad at reading my bank statements (shame on me) but now I come to realize that since Jun **** you started charging me $**.**!!! What is going on? I had to pay penalties for not having enough money in my account -- now I see you folks have been charging me double for months!! Please rectify this error and give me my money back.
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Spotify

Customer service issue
Reported by GetHuman-jnazar
Feb 15th, 2019 - 8 mons ago
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Timeline
GetHuman-jnazar started working on this issue
Feb 15th 5:34pm