Hello. I am contacting to get help regarding local files. I have tried repeatedly and h...

GetHuman-grattank's customer service issue with Spotify from January 2019

7 views
 | 
22946 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman-grattank's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-grattank's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-grattank will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-grattank can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-grattank may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-grattank's own words
Hello. I am contacting to get help regarding local files. I have tried repeatedly and have made sure that I am on the same wifi network and everything to try and get my local files to cooperate with my mobile device. I know it can work because I had all these songs on my previous phone. I am contacting with the hopes that you can help me step by step how to transfer my local files from my MacBook Pro to my iPhone.
GetHuman-grattank did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-grattank fixed the problem
We are waiting for GetHuman-grattank to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-grattank fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-grattank
Jan 16th, 2019 - 9 mons ago
I have an issue with Spotify too
Not resolved
Seen by 7 customers so far
Similar issue to 22946 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-grattank started working on this issue
Jan 16th 4:10am