Hi, I reset my old phone so I lost all my apps. Now I’m on my new phone but am having t...

GetHuman-miafrase's customer service issue with Spotify from January 2019

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The issue in GetHuman-miafrase's own words
Hi, I reset my old phone so I lost all my apps. Now I’m on my new phone but am having trouble to log in as I have forgotten the email and password. I wanted to cancel and get a new account however to cancel you have to log into your account. I still want my old playlists though.. *I just got a text that my monthly payment of £*.** has gone though however I haven’t been able to go on Spotify this month. *Thank you.
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Customer service issue
Reported by GetHuman-miafrase
Jan 6th, 2019 - 2 mons ago
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GetHuman-miafrase started working on this issue
Jan 6th 8:36pm