Hi, I reset my old phone so I lost all my apps. Now I’m on my new phone but am having t...

GetHuman-miafrase's customer service issue with Spotify from January 2019

5 views
 | 
22274 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman-miafrase's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-miafrase's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-miafrase will want to follow the link below to head to their help center. We will check on GetHuman-miafrase later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-miafrase may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-miafrase's own words
Hi, I reset my old phone so I lost all my apps. Now I’m on my new phone but am having trouble to log in as I have forgotten the email and password. I wanted to cancel and get a new account however to cancel you have to log into your account. I still want my old playlists though.. *I just got a text that my monthly payment of £*.** has gone though however I haven’t been able to go on Spotify this month. *Thank you.
GetHuman-miafrase did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-miafrase fixed the problem
We are waiting for GetHuman-miafrase to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman-miafrase fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-miafrase
Jan 6th, 2019 - 2 mons ago
I have an issue with Spotify too
Not resolved
Seen by 5 customers so far
Similar issue to 22274 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-miafrase started working on this issue
Jan 6th 8:36pm