Spotify signed me out of my account on Wednesday and I tried to sign back in and it sai...
GetHuman-tmanfre's customer service issue with Spotify from January 2019
Help with my Spotify issue
First: share to improve GetHuman-tmanfre's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tmanfre's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tmanfre will want to follow the link below to head to their help center. We will check on GetHuman-tmanfre later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-tmanfre may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-tmanfre's own words
Spotify signed me out of my account on Wednesday and I tried to sign back in and it said it was wrong and that there wasn’t an account matching that email which I now there is. So I checked my email and it said that my Spotify account email was changed to *****@***.com which I don’t have an email with that name. And never changed it to that, so now I can’t log back into my account which I have been trying to since Wednesday.
GetHuman-tmanfre did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-tmanfre fixed the problem
We are waiting for GetHuman-tmanfre to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.