I qualified for the free google mini with my Spotify premium family account however goo...

GetHuman-nnlagede's customer service issue with Spotify from December 2018

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The issue in GetHuman-nnlagede's own words
I qualified for the free google mini with my Spotify premium family account however google told me they could not process the order, and I needed to contact Spotify for more information. I talked to a representative at Spotify a week ago, and they said I should have received an email, but I did not get anything. We would like to have our Google mini re-issued to us. The Spotify account is under EJgolds@Comcast.net.
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Spotify

Customer service issue
Reported by GetHuman-nnlagede
Dec 7th, 2018 - 5 mons ago
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Timeline
GetHuman-nnlagede started working on this issue
Dec 7th, 2018 1:43am
GetHuman-nnlagede indicated the issue is not fixed yet.
Dec 7th, 2018 6:15pm