I never had spotify before*yesterday a person at school steal my passport along with my...
GetHuman-gaschamb's customer service issue with Spotify from December 2018
Help with my Spotify issue
First: share to improve GetHuman-gaschamb's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gaschamb's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gaschamb will want to follow the link below to head to their help center. We will check on GetHuman-gaschamb later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-gaschamb may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-gaschamb's own words
I never had spotify before*yesterday a person at school steal my passport along with my bank cards and there is a transaction on spotify occurred on my bank statement. I consult the police about this and they ask me if i could contact you*Spotify* for the person‘s*who used my card for your company’s product*basic informations like email*account name. I can give my bank info to help along with the trace backs.*Thank you**Yunong Wu
GetHuman-gaschamb did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-gaschamb fixed the problem
We are waiting for GetHuman-gaschamb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.