PLEASE HELP!*I signed up for Family Plan promotion including free Google mini.**I am no...

GetHuman1622557's customer service issue with Spotify from November 2018

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The issue in GetHuman1622557's own words
PLEASE HELP!*I signed up for Family Plan promotion including free Google mini.**I am not allowed to set up a Google Payments account on my original email (*****@***.com). **Therefore I had to switch to my alternative email *****@***.com that has a connected Google Payments account.*I changed my email address in Spotify after signing up for family plan.**Now, I can't use the promotion link anymore (and I haven't used it!) as my email address has changed.*Can you please resend at my current email: *****@***.com?**PLEASE HELP!
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Spotify

Customer service issue
Reported by GetHuman1622557
Nov 25th, 2018 - 10 mons ago
I have an issue with Spotify too
Not resolved
Seen by 4 customers so far
Similar issue to 19029 others
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Timeline
GetHuman1622557 started working on this issue
Nov 25th, 2018 6:10pm