Hi,*I never signed up for Spotify premium, and don't even know my account information...

GetHuman1481604's customer service issue with Spotify from November 2018

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The issue in GetHuman1481604's own words
Hi,*I never signed up for Spotify premium, and don't even know my account information. For several months now my credit card has been charged for a service I never signed up for. I have no idea how they even got my credit card information since I never provided it. I want this to stop and to get a refund for past illicit charges. The reference number on my credit card's latest charge was:***fc *****-a***-****-a***-*d**db**Thank you,*Patricia Bartholomew
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Spotify

Customer service issue
Reported by GetHuman1481604
Nov 3rd, 2018 - a mon ago
I have an issue with Spotify too
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Timeline
GetHuman1481604 started working on this issue
Nov 3rd 6:52pm