I am crossing the Atlantic between Nov **th to Dec **. I have music downloaded on to my...

GetHuman1381051's customer service issue with Spotify from October 2018

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The issue in GetHuman1381051's own words
I am crossing the Atlantic between Nov **th to Dec **. I have music downloaded on to my phone but after a week without an internet connection Spotify asks me to reconnect to prove it is me trying to listen to my music. In the middle of the ocean I cannot connect and thus lose all downloaded music. Is there a way to let you know what I am doing and you can allow my music to stay on my phone without having to connect thru the internet. The email associated with my account is *****@***.com and the particular account that I would like to remain active is BurgWode.
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Customer service issue
Reported by GetHuman1381051
Oct 20th, 2018 - 3 mons ago
I have an issue with Spotify too
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Seen by 2 customers so far
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GetHuman1381051 started working on this issue
Oct 20th, 2018 2:17pm