I cant connect to spotify after I hit my spotify icon on my cell phone.It comes on with...

GetHuman-aladelma's customer service issue with Spotify from October 2018

2 views
 | 
15429 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman-aladelma's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-aladelma's next move: try the Spotify help center again.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aladelma will want to follow the link below to head to their help center. We will check on GetHuman-aladelma later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-aladelma may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-aladelma's own words
I cant connect to spotify after I hit my spotify icon on my cell phone.It comes on with a place to log on but it says my name and account don't match.For years I have been a premium member under user name edwardadelmanjr .My password was Yazoo**** I was billed each month by crI edit card. I recently changed my emai.Maybe that is the problem My new email is *****@***.com Tell me what to do to reconnect with my spotify premium website
GetHuman-aladelma did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-aladelma fixed the problem
We are waiting for GetHuman-aladelma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman-aladelma fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-aladelma
Oct 13th, 2018 - 2 mons ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 15429 others
0 customers following this
Follow this issue to see how it gets fixed