I got a new phone and tried logging into my premium account and it is now saying I don...

GetHuman1335831's customer service issue with Spotify from October 2018

3 views
 | 
15345 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman1335831's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1335831 got the right customer help using our suggestion.
Before contacting them, items GetHuman1335831 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman1335831's own words
I got a new phone and tried logging into my premium account and it is now saying I don’t have premium
GetHuman1335831 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman1335831 fixed the problem
We are waiting for GetHuman1335831 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman1335831 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman1335831
Oct 12th, 2018 - 2 mons ago
I have an issue with Spotify too
Not resolved
Seen by 3 customers so far
Similar issue to 15345 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1335831 started working on this issue
Oct 12th 11:34pm