I talked with an agent online yesterday and and she had helped me a little bit but then...

GetHuman-bkatt's customer service issue with Spotify from September 2018

1 view
 | 
13995 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman-bkatt's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Spotify help.
The issue in GetHuman-bkatt's own words
I talked with an agent online yesterday and and she had helped me a little bit but then I had to leave and my problem wasn't solved. I'm having issues with someone else logging into my Spotify account and kicking me of. I have changed my password many times and it hasn't work. The person is still logging in and using my account. My account was disabled yesterday, the agent told me I had to send a receipt showing my last billing. Where would I find that? Thank you!
GetHuman-bkatt did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-bkatt fixed the problem
We are waiting for GetHuman-bkatt to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman-bkatt fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-bkatt
Sep 28th, 2018 - 3 mons ago
I have an issue with Spotify too
Not resolved
Seen by 1 customer so far
Similar issue to 13995 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-bkatt started working on this issue
Sep 28th 11:47am