Hello, for over a year I have been charged for Spotify..I had know idea what this was...

GetHuman-alisaswe's customer service issue with Spotify from September 2018

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Hello, for over a year I have been charged for Spotify..I had know idea what this was..thinking it was a charge for another revolving account I have ie: whole bean coffee that I receive my mail. I asked my neighbor and they said it was a music * radio app. I never order this yet it has been on my card for over a year. I would like a full refund and this subscription canceled immediately. I have called my credit card to insure these charges will not be paid in the future. However, given that there is no direct contact number I hope this reaches the correct person. My name is Alisa Sweeney and the last four digits of my card is **** mastercard. My email is attached and my phone number is ***-***-****. This has been a fraudulent charge and i would like all of these charges refunded. Thank you, Alisa Sweeney
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Spotify service blue tube . Resident zip code ***** name on account Matthew Sweeney Date of birth **********
Customer service issue
Reported by GetHuman-alisaswe
Sep 22nd, 2018 - 6 mons ago
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GetHuman-alisaswe started working on this issue
Sep 22nd, 2018 12:56pm