This is my second time getting charged $*.** for a account on Spotify that I dont use...

GetHuman1175792's customer service issue with Spotify from September 2018

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The issue in GetHuman1175792's own words
This is my second time getting charged $*.** for a account on Spotify that I dont use. I would Like to cancel the account and I need a refund of my money , every time I try to email Spotify bout this issue I get a automatica email response back. I would Like to speak to someone directly about this issue because I havent had a Spotify account for months and before I deleted the account I canceled my subscription so I’m not understanding why I’m still being charged.
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Spotify

Customer service issue
Reported by GetHuman1175792
Sep 21st, 2018 - 6 mons ago
I have an issue with Spotify too
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GetHuman1175792 started working on this issue
Sep 21st, 2018 2:25pm