I cancelled the premium package back in early June and your still charging my account...

GetHuman-rwready's customer service issue with Spotify from September 2018

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The issue in GetHuman-rwready's own words
I cancelled the premium package back in early June and your still charging my account. I didn't noticed earlier because me & my wife been getting stuff we need to move but our bank statements are going to our new address just for we can prove to certain places our new address. So for the last few months you been charging me for services I haven't been using. I would like to have my money refunded since I cancelled months ago.
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Customer service issue
Reported by GetHuman-rwready
Sep 21st, 2018 - 6 mons ago
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Seen by 2 customers so far
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GetHuman-rwready started working on this issue
Sep 21st, 2018 12:43pm