I can't get into my account. Says my e-mail doesn't exist*facebook doesn't work, yet y...

GetHuman-babybisk's customer service issue with Spotify from September 2018

Help with my Spotify issue
The issue in GetHuman-babybisk's own words
I can't get into my account. Says my e-mail doesn't exist*facebook doesn't work, yet you still take money out of my account every month.
GetHuman-babybisk did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman-babybisk
Sep 19th, 2018 - 3 mons ago
I have an issue with Spotify too
Fixed
Seen by 5 customers so far
Similar issue to 13146 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-babybisk started working on this issue
Sep 19th 8:49pm
GetHuman-babybisk indicated the issue is not fixed yet.
Sep 20th 9:09pm
GetHuman-babybisk indicated the issue is not fixed yet.
Sep 20th 9:10pm
GetHuman-babybisk indicated the issue is not fixed yet.
Sep 20th 9:10pm