Why am I getting double charged this has been going on for months now and no response f...

GetHuman846445's customer service issue with Spotify from August 2018

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Help with my Spotify issue
GetHuman846445's next move: try the Spotify help center again.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman846445 will want to follow the link below to head to their help center. We will check on GetHuman846445 later to make sure it's all set or try to help escalate.
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Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman846445's own words
Why am I getting double charged this has been going on for months now and no response from your office why don't you have a phone number just doesn't make sense you supposed to have a customer service phone * so consumers can contact you I need to speak to someone I going to my bank and fill a fraud case against your company and BBB office. My email is *****@***.com phone * *** ***-****. You need to call me or email to this charges you are taking out of my account.
GetHuman846445 did not yet indicate what Spotify should do to make this right.
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Customer service issue
Reported by GetHuman846445
Aug 28th, 2018 - 4 mons ago
I have an issue with Spotify too
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Seen by 2 customers so far
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GetHuman846445 started working on this issue
Aug 28th 12:15am
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Aug 28th 12:16am