On my bank statement i have been charged $**.** on the ******* and would like to know w...

GetHuman-maryvel's customer service issue with Spotify from August 2018

Help with my Spotify issue
The issue in GetHuman-maryvel's own words
On my bank statement i have been charged $**.** on the ******* and would like to know why due to the fact that i have a free account and have never bought anything. I would like this issue to be solved by getting a full refund of the $**.** that i was charged for. This is still not resolved I do not have an account and am using my mums email address *****@***.com my date of birth is ********** pls credit my vis card as per request asap**Thank you *From Isabella vello
pls credit visa card of $**.**
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Spotify

Customer service issue
Reported by GetHuman-maryvel
Aug 22nd, 2018 - 3 mons ago
I have an issue with Spotify too
Fixed
Seen by 15 customers so far
Similar issue to 10446 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-maryvel started working on this issue
Aug 22nd 9:59am
GetHuman-maryvel indicated the issue is not fixed yet.
Aug 30th 1:27am
GetHuman-maryvel indicated the issue is not fixed yet.
Aug 31st 10:28am
GetHuman-maryvel indicated the issue is not fixed yet.
Aug 31st 10:29am
GetHuman-maryvel indicated the issue is not fixed yet.
Aug 31st 10:29am
GetHuman-maryvel confirmed the issue is fixed. Hooray!
Aug 31st 10:30am
GetHuman-maryvel indicated the issue is not fixed yet.
Sep 4th 11:55am
GetHuman-maryvel indicated the issue is not fixed yet.
Sep 4th 11:55am
GetHuman-maryvel indicated the issue is not fixed yet.
Sep 4th 11:59am
GetHuman-maryvel indicated the issue is not fixed yet.
Oct 7th 11:35pm
GetHuman-maryvel indicated the issue is not fixed yet.
Oct 7th 11:36pm
GetHuman-maryvel indicated the issue is not fixed yet.
Oct 8th 12:11am