Hey there, im getting super frustrated. I paid for premium (premium family) it states o...

GetHuman984802's customer service issue with Spotify from August 2018

3 views
 | 
9741 similar
 | 
0 following
Help with my Spotify issue
How did GetHuman984802 do it?
Waiting to hear how GetHuman984802 fixed the problem to share with other customers.
The issue in GetHuman984802's own words
Hey there, im getting super frustrated. I paid for premium (premium family) it states on my visa payment that it went through and neither is working. It says im only able to use spotify free and the family plan isn't working for my family. I'm sick of trying to find help through the website as it isn't clear on what to do and impossible to contact you. If you could please help that would be great or if you can delete my account and i can start all over.
GetHuman984802 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman984802 fixed the problem
We are waiting for GetHuman984802 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman984802 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman984802
Aug 13th, 2018 - 7 mons ago
I have an issue with Spotify too
Fixed
Seen by 3 customers so far
Similar issue to 9741 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman984802 started working on this issue
Aug 13th, 2018 12:17pm
GetHuman984802 confirmed the issue is fixed. Hooray!
Aug 13th, 2018 11:09pm