My phone is connected on Bluetooth in my car, to listen to your app. But for the last f...

GetHuman-wilant's customer service issue with Spotify from August 2018

2 views
 | 
9609 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman-wilant's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-wilant's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wilant will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-wilant can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-wilant may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-wilant's own words
My phone is connected on Bluetooth in my car, to listen to your app. But for the last few days, as soon as my Bluetooth connects to your app, in the car, it plays artists*music of different language, that I've never listened to before. It will then ask me if im listening from an iphone, or through my device. PLEASE HELP! I think I may be getting hacked,and I don't want my personal info getting compromised. Please call or email David Martinez (***) ***-****. Email: *****@***.com
GetHuman-wilant did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-wilant fixed the problem
We are waiting for GetHuman-wilant to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-wilant fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-wilant
Aug 11th, 2018 - a yr ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 9609 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-wilant started working on this issue
Aug 11th, 2018 12:23am