I got locked out of my account when i got a new phone and I could not cancel my subscri...

GetHuman-kyleeshe's customer service issue with Spotify from August 2018

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The issue in GetHuman-kyleeshe's own words
I got locked out of my account when i got a new phone and I could not cancel my subscription to the free ** day trail money has been coming out of my bank account since May and I would like for it to be cancelled as soon as possible I am revoking authorization to pull from my account and if possible I would like my money back since I have been locked out and not been able to use what I have been charged for
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Spotify

Customer service issue
Reported by GetHuman-kyleeshe
Aug 10th, 2018 - 8 mons ago
I have an issue with Spotify too
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Seen by 5 customers so far
Similar issue to 9540 others
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Timeline
GetHuman-kyleeshe started working on this issue
Aug 10th, 2018 1:18pm
GetHuman-kyleeshe indicated the issue is not fixed yet.
Aug 10th, 2018 2:33pm