My debit card was charged for **.** and it was billed to Spotify but my premium account...

GetHuman911041's customer service issue with Spotify from July 2018

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The issue in GetHuman911041's own words
My debit card was charged for **.** and it was billed to Spotify but my premium account was not reinstated. I had a premium account with Hulu and I assumed that when I was charged, I would be able to take advantage of my services. I don't know how best to handle this. I have contacted the bank but I don't want a refund so I don't want to go through an unauthorized purchase ordeal, I just want my services.
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Customer service issue
Reported by GetHuman911041
Jul 24th, 2018 - 10 mons ago
I have an issue with Spotify too
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Seen by 6 customers so far
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GetHuman911041 started working on this issue
Jul 24th, 2018 6:13am