Hi, am being charged for premium, but cannot listen to my music offline, have commerci...

GetHuman889756's customer service issue with Spotify from July 2018

7 views
 | 
7652 similar
 | 
0 following
Help with my Spotify issue
GetHuman889756's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman889756 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman889756 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman889756's own words
Hi, am being charged for premium, but cannot listen to my music offline, have commercials every ** min, plus i cannot login. Help or stop charging me
GetHuman889756 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman889756 fixed the problem
We are waiting for GetHuman889756 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman889756 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman889756
Jul 17th, 2018 - a yr ago
I have an issue with Spotify too
Fixed
Seen by 7 customers so far
Similar issue to 7652 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman889756 started working on this issue
Jul 17th, 2018 4:37pm
GetHuman889756 indicated the issue is not fixed yet.
Jul 17th, 2018 7:35pm
GetHuman889756 indicated the issue is not fixed yet.
Jul 18th, 2018 12:58pm
GetHuman889756 indicated the issue is not fixed yet.
Jul 19th, 2018 2:22am