Got my credit card statement that I take care of for my mother who is **yrs.old.On it w...

GetHuman-oraenoje's customer service issue with Spotify from July 2018

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The issue in GetHuman-oraenoje's own words
Got my credit card statement that I take care of for my mother who is **yrs.old.On it was a charge for $*.** for Spotify?I called credit card company and they said it is for music !!!!My mother can't even hear the TV when on let alone listen to music .I don't know how this charge got put on her account as a monthly bill.I would like to have this removed from her credit card and stop charging her for music that she has know idea what it's all about.Ihope someone can help me because when I called nobody could.They gave me a *** number for direct TV????my phone number is ***-***-**** Jennifer Orseno.the transaction number on my bill is**** dated ****
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Spotify

Customer service issue
Reported by GetHuman-oraenoje
Jul 3rd, 2018 - a yr ago
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GetHuman-oraenoje started working on this issue
Jul 3rd, 2018 1:11am