I had a free subscription to Spotify but I was charged $*.** for April, May, June and J...

GetHuman-kayeeve's customer service issue with Spotify from July 2018

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The issue in GetHuman-kayeeve's own words
I had a free subscription to Spotify but I was charged $*.** for April, May, June and July. I called and talked with a customer representative who refused to give me a refund. My credit card company has blocked payment for June and July but I need a refund for April and May. I started talking with a representative on live chat but didn't have all the information needed at the time. I need to finish that transaction.
GetHuman-kayeeve did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman-kayeeve
Jul 1st, 2018 - a yr ago
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Timeline
GetHuman-kayeeve started working on this issue
Jul 1st, 2018 1:06am
GetHuman-kayeeve indicated the issue is not fixed yet.
Jul 1st, 2018 1:06am