There was another device that was using my login. Information it prevented me and stop...

GetHuman820282's customer service issue with Spotify from June 2018

Help with my Spotify issue
The issue in GetHuman820282's own words
There was another device that was using my login. Information it prevented me and stop me every so often I’m using the Spotify service. I the. Went on line to see if I can’t solve this isusue with a live chat agent I spoke to Someone or something. I thought that the issue was fix because I was told to just reset my password. But it seems that I have been logged out of my account also when I try to login or send “send password to my email. The username doesn’t match my profile logging can any one please help this is very frustration.
GetHuman820282 did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman820282
Jun 25th, 2018 - 4 mons ago
I have an issue with Spotify too
Fixed
Seen by 4 customers so far
Similar issue to 5672 others
0 customers following this
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Timeline
GetHuman820282 started working on this issue
Jun 25th 10:34pm
GetHuman820282 indicated the issue is not fixed yet.
Jun 26th 2:51am