I got a new phone. I transferred spotify to the new phone, but I lost my albums and no...

GetHuman820056's customer service issue with Spotify from June 2018

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The issue in GetHuman820056's own words
I got a new phone. I transferred spotify to the new phone, but I lost my albums and now I get commercial ads while listening to spotify?...
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Spotify

Customer service issue
Reported by GetHuman820056
Jun 25th, 2018 - 6 mons ago
I have an issue with Spotify too
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GetHuman820056 started working on this issue
Jun 25th 9:31pm