I have upgraded to Spotify for family and invited my wife (*****@***.com). She has acce...

GetHuman-lofthous's customer service issue with Spotify from June 2018

Help with my Spotify issue
I have upgraded to Spotify for family and invited my wife (*****@***.com). She has accepted the invitation but can't seem to get Spotify on her phone (***********). *Once she has that in place she then wants to import her playlist (Bex playlist) into her phone account from my playlists.*How does she achieve all this as we seem to be going round in circles?
I trust that Spotify will make this right and come up with a resolution that is fair.
Help with my Spotify issue
How GetHuman-lofthous fixed the problem:
Get in touch with Spotify on their live chat. They are extremely good.
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Spotify

Customer service issue
Reported by GetHuman-lofthous
Jun 25th, 2018 - 2 mons ago
I have an issue with Spotify too
Fixed
GetHuman-lofthous shared how to fix
Seen by 1 customer so far
Similar issue to 5651 others
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Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-lofthous started working on this issue
Jun 25th 8:35pm
GetHuman-lofthous confirmed the issue is fixed. Hooray!
Jun 26th 7:57am