I have been paying for premium for months now, I am a student so I get the *.** a month...

GetHuman816412's customer service issue with Spotify from June 2018

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The issue in GetHuman816412's own words
I have been paying for premium for months now, I am a student so I get the *.** a month option. I use my visa debit card to pay. I looked at my other bank account and I noticed that for MONTHS I have been being charged *.** from spotify for a premium membership and I have absolutely no idea why I have been getting charged on my visa debit card and then again on my master card. I am very unhappy and I will have to take action to dispute this. Please help me so I can take the proper steps to fixing this. It doesn't even give me an account name on my master card so I can see what account my card is being charged by.
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Customer service issue
Reported by GetHuman816412
Jun 24th, 2018 - 6 mons ago
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GetHuman816412 started working on this issue
Jun 24th 9:07pm