I have a premium subscription, which used to be available on all my devices. I have a...

GetHuman816365's customer service issue with Spotify from June 2018

2 views
 | 
5571 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman816365's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman816365's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman816365 will want to follow the link below to head to their help center. We will check on GetHuman816365 later to make sure it's all set or try to help escalate.
The issue in GetHuman816365's own words
I have a premium subscription, which used to be available on all my devices. I have a new phone now, and it does not recognize my premium subscription or list my library. How do I fix that?
GetHuman816365 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman816365 fixed the problem
We are waiting for GetHuman816365 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman816365 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman816365
Jun 24th, 2018 - 4 mons ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 5571 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman816365 started working on this issue
Jun 24th 8:42pm